Overview
Nickelodeon was building an Augmented Reality (AR) mobile app experience ahead of the 2018 Kids’ Sports Choice Awards (KCSA); the phone’s camera would act as an AR lens through which children would see “secret things” on the show and interact with the show as it aired live on TV. I planned a participatory design study to help the team develop design ideas for this AR experience. My three recommendations were implemented in Nickelodeon’s Screens Up used during the show. The Nickelodeon ‘Screens Up’ app remains live today as both a standalone entertainment AR app and a supporting AR experience for various Nickelodeon shows.
Methods and Tools Used
Participatory Design/Cooperative Inquiry
The “Little Paper” co-design technique
Affinity Diagramming
Timeline
1 Week
Background
Nickelodeon needed to brainstorm AR design ideas on how children could interact with four segments of the KCSA show while live on air.
Goal
Brainstorm and develop design criteria and design ideas for how children will interact with the KCSA live on air via AR.
My Role
Liaison: Communicate with the client (Nickelodeon) to discuss their goals and concerns, and assist in developing research questions
Methodology: Plan research methodology, including methods and analysis
Methods remixing: Design a modified version of a pre-existing co-design technique to cater to study needs
Implement: Carry out study with participants, gather data
Analyze: Lead data analysis to build findings and recommendations
Deliverable: Build a report (doc) for the client and discuss outcomes in an in-person meeting
Participants
Eight 7-11 year-old children
Method
Due to their prior relationship with a multigenerational participatory design team with quick turnaround for recommendations, we decided to glean insight from child users directly via participatory design (in this case, I used cooperative inquiry techniques). The session was planned across 2 days, implemented on a third day, and findings and recommendations developed across 2 days.
Participatory Design Session
Introduction
Situate children in the session (10 mins)
2. “Little Paper” Technique
For each of the four segments of the KCSA, children develop at least one design idea by drawing each idea on its own individual sheet of paper (30-40 min)
3. Present
Children share their ideas via presentations to their peers (10 mins)
Data Analysis
Analysis begins in-situ
As children present, I record the ideas on a whiteboard and begin to group similar ideas together into themes. I confirm these initial themes and their definitions with the children.
Continued analysis
Using the initial themes for each segment of the show, I continue searching for similar patterns in design ideas and grouping them together via affinity diagramming.
Results and Impact
Children want to actively participate in specific KCA segments
Play the same games as the live show (e.g., if show displays table tennis, we play AR table tennis with an avatar)
Prank the on-stage members (e.g, ”steal” the award)
Produce and control AR objects on screen during awards (e.g., throw AR flowers, confetti, slime) that may later turn into real objects in the show
Recommendation
Allow app users to participate in the same activity occurring on screen and control some aspects of the show where possible.
Impact
As the on-screen talent played basketball, app users could simultaneously engage in an AR basketball game.
Children like to slime their space
Slime their space when someone on the show gets slimed
Slime people around me
Slime the furniture, floors, walls, objects
Recommendation
During the KCAs, when one is slimed, the app users should also be slimed.
Impact
When people were slimed or participated in slime activities on-screen, app users’ homes were simultaneously slimed with the same color slime.
Implement non-KCSA AR activities
AR activities they can do at any point during or after KCAs
These can be the same activities as those during the KCAs (e.g., slime my home; AR table-tennis) or standalone activities (e.g., randomly add flying kittens to my space)
Recommendation
The app should come preinstalled with silly and random games and AR characters for users to engage with.
Impact
App users could play with AR animations of popular cartoons in their spaces, slime their spaces, and always play KCA games (e.g., AR basketball) outside of the live TV event.
Conclusion
Nickelodeon implemented three recommendations from the participatory design session in their Screens Up app that children used during the 2018 KCSA
The Screens Up app is still used today both as a standalone entertainment AR app and as a supporting AR experience for varying Nickelodeon shows (e.g., “play-along” episodes) and events (e.g., KCAs)